The 57-year-old was given glucose instead of saline fluid through an arterial line in one operation, suffered a punctured lung during another and a week later contracted a fungal infection. 01284 713112. The interim head of midwifery was providing good support to her team; however they would benefit from further support. Clinical leads and managers at all levels monitored the reports of any incidents such as falls or avoidable infections. Springer Book Archive, Copyright Information: Springer-Verlag Berlin Heidelberg 1978, Softcover ISBN: 978-3-540-08950-6Published: 01 October 1978, eBook ISBN: 978-3-642-93101-7Published: 06 December 2012, Series ISSN: In emergency and life-threatening cases continue to come forward as normal or call 999. The Library Catalogue (OPAC) Click here to view the West Suffolk Hospital Library and Information Centre catalogue. One person told us 'Staff treat me with respect and they talk to me politely. However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your . Ensure a robust process for data management with regard to medical photography and comply with all information governance protocols including informed consent, data protection, tracking and tracing and appropriate audit systems implemented to ensure quality improvement. The writing of this text arose through the opportunity of one author (D.F.) Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care. We found that the trust were now compliant with all aspects of the S29A warning notice. View our job opportunities here. [6], After a member of staff had written anonymously to the family of Susan Warby, a patient who had died whilst under treatment at the hospital, staff were asked to provide handwriting samples and fingerprints to a serious incident enquiry. In emergency and life-threatening cases continue to come forward as normal or call 999. View Accessibility Symbols. to spend a sabbatical leave studying the developments within the Stockholm County health operations. Medical cover at night was not consistent and was not in line with good practice guidelines. In a statement, West Suffolk NHS Foundation Trust chief executive Dr Steve Dunn said: "On behalf of the board I would like to thank both Nick and Helen for their dedication and leadership over many years. Outram found that trouble began when a consultant anaesthetist doctor was seen injecting himself with drugs in November 2017, prompting some of his senior colleagues to raise the alarm. The coroner agreed to the request and adjourned the hearing. People told us that staff answered call bells promptly and gave them the level of assistance they required. People we spoke with told us that they were well informed regarding their treatment and care. The trust should review the way patients in the last days or hours of life have their needs holistically assessed and how this is documented. The end-of-life service in particular was praised. Staff were proud to work at West Suffolk Hospital. Safety concerns included, but were not limited to, infection control, the timeliness of patient risk assessments, patient record keeping, recording and storing of medicines, emergency equipment checks, and mandatory training compliance rates for medical staff. West Suffolk Hospital serves a population of approximately 275,000 people, over an area of roughly 600 square miles. Senior critical care staff had developed a robust five-year service plan in collaboration with unit staff, which was further evidence of the cohesive and supportive work culture we found. 1 year membership available to anyone not in the above categories. This is near the intersection of Ingleside Road. West Suffolk Hospital Main Hardwick Lane, Bury St Edmunds, Suffolk IP33 2QZ Facility Speciality: Adult Blood Tests The computerization project that had started virtually 10 years previously. had received continuing attention in the . The trust's tactics, which were widely condemned as a "witch-hunt . Many staff had worked at this location for a long time. The affected hospitals are: West Suffolk, Hinchingbrooke in Cambridgeshire, James Paget and Queen Elizabeth in Norfolk, Airedale in West Yorkshire . The maternity service has a number of specialist midwives. We don't rate every type of service. Out of the five hospital services inspected we rated three as requires improvement and two as good. VideoOn board the worlds last surviving turntable ferry, I didnt think make-up was made for black girls, Why there is serious money in kitchen fumes. Services did not always meet peoples needs. Information governance and data protection within medical photography was not assured. after her comeback with tell-all book . Welcome to the West Suffolk NHS Trust Library. Staff who went the extra mile to drop off take-home medications or provide decaffeinated tea bags for a patient. Pink Floyd guitarist David . The trust should review the availability of staff with play specialist skills. 01284 713000. because of its lengthy and detailed description of one system Starting from an introduction to Sweden and the local health care system. Requires improvement We use cookies to give you the best online experience. The. They told us that staff were easy to approach and that they felt able to raise concerns if needed. Warby said he was satisfied that the inquest had addressed all allegations in the letter specifically relating to his wifes treatment. Christine Outram MBE was commissioned by NHS Improvement to carry out an independent review into the events arising from the letter and the hospital's handling of the affair. The report was published on 30 January 2020. We have continued to monitor the trust closely and carried out this unannounced inspection to follow up on the actions taken by the trust to address the safety risks to patients. [4] The Marquess of Bristol, whose former home was Ickworth House near Bury St Edmunds, opened a new Friends of the Hospital shop in June 2013. We saw that managers showed clear leadership that all staff were expected to provide a high quality of care to people. Copyright 2023 West Suffolk NHS Foundation Trust. there are some services which we cant rate, while some might be under appeal from the provider. The trust should review the options and nutritional value of food offered within the childrens service. The trust also offers outpatient and community services at Newmarket Community Hospital, Haverhill Health Centre, Thetford Healthy Living Centre, Stowmarket Health Centre, Sudbury Health Centre, Botesdale Health Clinic and Mildenhall Clinic. The former health secretary, Matt Hancock, chats to Stephen Dunn, former chief executive of West Suffolk NHS foundation trust, and the hospital's then medical director, Nick Jenkins. The porters display of respect for the transport of the deceased to the mortuary especially in respect of baby deaths. A man has died following a crash on the A14. It added: The impact of these actions was nothing short of disastrous, not only for the staff directly caught up in the process, but for other members of the trusts staff, the working environment more generally, and for the trusts reputation internally and externally.. The Library and Information Centre is part of the ELMS confederation, which means that you can search our catalogue and those of 22 other . Suspended ratings are being reviewed by us and will be published soon. The trust should review referral to treatment times and aim to improve to ensure that surgical patients receive care within 18 weeks. Doctors did not realise the mistake and then treated her with insulin to bring the blood glucose levels down, despite the risk this carried of brain damage. We spoke with 16 staff including ward managers and other staff in the nursing teams. The ratings for medical care and outpatients went down, whilst the ratings for urgent and emergency services and surgery stayed the same. In rating the hospital overall, we took into account the current ratings of services not inspected this time. Print and e-journal collections covering many topics. The long-delayed review into West Suffolk hospital in Bury St Edmunds was ordered in January 2020 after the Guardian revealed that senior clinicians were subjected to an unprecedented demand to provide fingerprint samples as part of a management search for a suspected whistleblower. Your information helps us decide when, where and what to inspect. NHS Trust Royal Papworth Hospital NHS Foundation Trust West Suffolk NHS Foundation Trust . 8000 print books plus e-book packages. The hospital said it was . Sort by: relevance - date. 11 April 2014. /Medizin, Gesundheitswesen, The Stockholm County Medical Information System, Donald Fenna, Sixten Abrahamsson, Sven Olof Lw, Hans Peterson, https://doi.org/10.1007/978-3-642-93101-7, System Outline The Hardware/Software Base, Tax calculation will be finalised during checkout. Whilst mainly serving the population of Suffolk, WSFT also provides care for parts of the neighbouring counties of Essex, Cambridgeshire and Norfolk. Systems for audit and documentation records and consent were not embedded or monitored effectively. We also looked at a wide range of documents including policies, standard operating procedures, meeting minutes, action plans, prescription charts, risk assessments and audit results. Staff zone. The official Facebook page for West Suffolk NHS Foundation Trust. In some cases, you will be able to receive compensation for these costs later on . The trust said it took full responsibility for the failings and apologised to the staff involved. 540 talking about this. Hinchingbrooke Hospital, which is of similar design, has. Additional support for critical care patients was provided by a follow-up nurse and a critical care outreach team, who also provided a cross-department education programme. Newmarket, Maternity was rated as requires improvement. The incident contributed to the hospital in January 2020 becoming the first to be relegated by Care Quality Commission (CQC) inspectors from outstanding to requires improvement. The trust should ensure robust oversight of cancelled clinics and review theatre utilisation to support access to services and reduce patient treatment delays. The service should ensure that risk scrutiny in governance meetings is robust and recorded so that there is assurance of management of risk. We issued a warning notice under Section 29A of the Health and Social Care Act 2008 on the 14 November 2019 and told the trust it must improve. We spoke with 21 members of staff including medical and midwifery staff, maternity care assistants and service leads. An NHS boss whose executive team sought fingerprint samples as it hunted a hospital whistle-blower is still being paid months after quitting his job. People spoken with were all complimentary about the staff across the hospital. New healthcare facility. terminal displays. Ahead of the upcoming Bank Holiday strike, Steve Barclay took the Royal College of Nursing union into a high court showdown to call off the May 2 portion of their 48-hour strike. Bury St. Edmunds. The trust should review the reporting of mortality and morbidity (M&M) discussions and learnings in surgery services to ensure consistent and effective documentation across the service. Driver screens have been fitted, strict hygiene measures, all wear facemasks and hand sanitiser provided. But he also revealed that it contained allegations about the treatment of at least one other patient. On board the worlds last surviving turntable ferry. Trust performance against national audits was outstanding especially in the Sentinel Stroke National Audit Programme (SSNAP) and Myocardial Ischaemia National Audit (MINAP). Mr Jenkins is due to step down in his role as medical director at the end of May, but will stay on as a part-time emergency medicine consultant. We use cookies to give you the best online experience. It is the seat of the Bishop of St Edmundsbury and Ipswich and is in Bury St Edmunds. Visit website. First for information. Any other browser may experience partial or no support. We witnessed some examples of excellent compassion and all staff we met put patients at the center of the care provided. The Library is located in the Drummond Education Centre to the rear of the site next to the Day Surgery Unit. [10] The inquest concluded in September 2020 making serious criticisms of the management of the Intensive Care Unit. In focus. It therefore seemed an appropriate site for study for one charged with responsibility for developing computerized hospital information systems. During this inspection it was evident that the trust had an established staff base that was proud to work at the hospital. It downgraded the trust's rating from "outstanding" to "requiring improvement". All rights reserved. Network of 9 computers and study tables. If you have a story suggestion email eastofenglandnews@bbc.co.uk, Coroner writes to Hancock after 'wrong drip' death, Woman died after being given wrong hospital drip, Whistleblower said doctor injected himself at work, 'Witch-hunt' hospital staff 'feared reprisals', Widower 'knocked sideways' by whistleblower letter, Unlucky Town fan missed five goals in promotion-clinching game due to puncture, How this group is heralding the new reign with a colourful royal display, Why a church is celebrating two jubilees diamond and platinum, 52 new homes set to be approved in mid Suffolk village, Ed Sheeran documentary featuring surprise Ipswich gig to stream this week, 80 firefighters fought huge harbour blaze as witness describes hearing explosion, AI chatbots 'may soon be more intelligent than us', Russia troop deaths hit 20,000 in five months - US, New record as 4.56m Indians take flights in a day, The 17 most eye-catching looks at the Met Gala, The burden of being cricket legend Tendulkar's son, 'My wife and six children joined Kenya starvation cult', On board the worlds last surviving turntable ferry. Stockholm (Verw.-Bez.) He added: Rather than address the widespread patient safety issues leading to Mrs Warbys death, the senior management at the trust sought instead to divert their attention to targeting the whistleblower. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. Problems escalated when the self-injecting doctor was involved in the treatment of Susan Warby, who died in August 2018 after an operation at the hospital, which is widely used by constituents of the former health secretary, Hancock. Our last inspection took place in September and October 2019 and we were graded as 'requires improvement' overall. Staff training and compliance in key skills fell below trust target, specifically for medical staff. Copyright 2023 West Suffolk NHS Foundation Trust. Nick Jenkins will leave his role as medical director, while chief operating officer Helen Beck is to retire. CB6 1DN. We spoke with members of staff in all departments including nurses, ward managers, care coordinators, medical staff, porters and administration staff. CB8 7JG, In Breeze 1 Bury St Edmunds Town Service Stephensons of Essex. Review its Mental Capacity Assessment, Deprivation of Liberty Safeguards and EPARS policies to ensure they are compliant with law and reflect good practice. Read about our approach to external linking. The service is provided by a team of consultant obstetricians who provide consultant presence on labour suite, supported by training grade doctors and midwives who work across the inpatient areas. However, documentation of recorded actions was not consistent but this did not impact on the care of patients. The three wards where we spent most of our time were chosen as they had a high proportion of older people, as this was the focus of the dignity and nutrition inspection (DANI). call. The resulting book is unusual. [4] Scathing NHS report finds search for author of critical letter was extremely ill judged. [14], The Care Quality Commission conducted an inspection of West Suffolk Hospital between September and October 2019. Learning Disabilities / Neuro Developmental Disorders, Severe Mental Illness (SMI) Health Checks, Child Physical Activity and Weight Management, Children under 5 and Breastfeeding / Weaning, Prescribing, Pharmacy and Medicines Optimisation, COVID-19 Prescribing / Medicines Resources, Antimicrobial Prescribing Guidance Summary (Note Please refer to Net Formulary for latest guidance, this document is under review), Combined Commissioned Drug Therapies List - Under Review, Opioid Deprescribing Toolkit and Resources, Clinical Threshold Policy - Supporting Information, Individual Funding Requests: Commissioning Policy, Arthroscopic Shoulder Decompression for Subacromial Shoulder Pain, Corneal Collagen Cross-Linking for Keratoconus, Corticosteroid Injections for Chronic hip pain, Cryopreservation of sperm, oocytes and embryos, Fertility Treatment (Assisted Conception), Hysterectomy for Heavy Menstrual Bleeding, Laser Hair Removal - Non-face body areas and for non-cosmetic reasons, MRI Guidance (Open/Upright and Wide-Bore), Radio Frequency Denervation of Facet Joints, Reversal of Male and Female Sterilisation, Steroidal Epidural Injections for Patients with Acute and Severe Sciatica, Surgical Discectomy (for lumbar disc prolapse), Interpretation and Translation Services - Non-Spoken (Language Empire), Interpretation and Translation Services - Spoken (DA Languages), West Suffolk Hospital Clinical Guidance and Pathways, Incident reporting / Quality issue concerns. ", Find BBC News: East of England on Facebook, Instagram and Twitter. Matt Hancock chats to Stephen Dunn, chief executive of West Suffolk NHS foundation trust, and the hospital's medical director, Nick Jenkins, in 2018. Bosses at Matt Hancocks local hospital have been severely criticised in an NHS report for their part in an intimidating bullying scandal exposed by the Guardian. 540 talking about this. The trust should include sepsis monitoring on the maternity dashboard for inpatient areas. A widower who was sent a whistleblowing letter alleging surgical errors before his wifes death has expressed surprise that the hospital involved demanded that staff provide fingerprints to identify the anonymous sender. there are some services which we cant rate, while some might be under appeal from the provider. Frances McClenaghan, a lawyer for WSH, told the inquest: The trust accepted at a very early stage that the incorrect fluids had been administered.. Warby said he welcomed the decision. It was due to be completed in April 2020, but it has yet to be published. An A&E patient forced to wait over eight hours to be treated on the first day of the crippling nursing strike has begged Rishi Sunak to 'please, please, please, please, pay your staff fairly . Join the Library Services had enough staff to care for patients. All staff were helpful, open and dynamic. The computerization project that had started virtually 10 years previously. We found that the provider had systems in place to maintain the safety and welfare of service users. Unfortunately, what happened here was the opposite.. The service was frequently short staffed and had to rely on calling in staff from other areas to cover the labour suite and maternity ward. the service isn't performing as well as it should and we have told the service how it must improve. The trust should ensure the principles of infection control are appropriate and monitored within the critical care unit for caring for potentially infectious patients. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. One person said 'The food has been good. Suffolk County Huntington Hospital 270 Park Avenue Huntington, NY 11743 (631) 351-2000 Mather Hospital 75 North Country Road Port Jefferson, NY 11777 (631) 473-1320 Peconic Bay Medical Center 1300 Roanoke Avenue Riverhead, NY 11901 (631) 548-6000 South Oaks Hospital 400 Sunrise Highway Review and ensure robust processes are in place to provide compliance with mixed sex accommodation regulations especially within CDU, critical care (in relation to level one patients) and recovery when it is utilised for stepdown from critical care. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The maternity service at West Suffolk Hospital delivers approximately 2,500 babies per year and offers a choice of three birth settings: birth at home; the co-located low risk midwifery led birthing unit (MLBU); the consultant led labour suite. People told us they were offered enough food and drink. The antenatal and postnatal ward F11 should review the practice of overnight stays for all partners on the ward. Google Scholar, Department of Structural Chemistry, Faculty of Medicine, University of Gteborg, Gteborg, Sweden, ADB-avdelningen Fack, Stockholms Lns Landsting, Sundbyberg, Sweden, Hlso- och Sjukvrdsnmnden Fack, Stockholms Lns Landsting, Stockholm 9, Sweden, Part of the book series: Lecture Notes in Medical Informatics (LNMED, volume 2). Investigation and disciplining of possible whistleblowers is still continuing. PubMed Ramp access; induction loop; washroom for disabled users and lift to lower floor meeting rooms. 0172-7788, Topics: Inspection Report published 11 April 2014 for West Suffolk Hospital - PDF - (opens in new window), Published Arrangements were not in place for oversight of local audits, two audits we saw did not have action plans assigned to them. The official Facebook page for West Suffolk NHS Foundation Trust. Two directors are due to step down at a hospital that asked staff for fingerprints and handwriting samples as it hunted a whistleblower. Salary: 27055.00 to 32934.00 a year. What will you #BeKnown for? At least one standard in this area was not being met when we inspected the service and. Whilst they said that the staff were busy at times, they did not get the impression that they were short staffed, however on occasions it would be a 'long time' before actions were completed by staff. [12] A whistleblower alleges a doctor involved in Nunn's care had previously endangered patients by injecting himself with drugs while on duty. 84 jobs. focussed on the Danderyd hospital. The trust should review its specialist palliative care service for medical staffing and provision of a seven day service, The trust should ensure that records management is secure and appropriate in all areas.